Cookie Policy

This Cookie Policy explains how our gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, ensure platform security, and provide personalised services. We are committed to transparency regarding data collection practices and comply with applicable Indian data protection regulations, including the Information Technology Act, 2000, and rules thereunder. Last updated: January 18, 2026

What Are Cookies

Cookies are small text files stored on your device when you visit our website or use our gaming platform. These files contain unique identifiers that allow us to recognise your device during subsequent visits. Cookies serve multiple purposes in the online gaming environment, from maintaining your login sessions to analysing player behaviour and preferences. They function differently from other tracking technologies but work in conjunction with them to provide seamless gaming experiences. Understanding how cookies work is essential for managing your privacy on our platform.

Types of Cookies We Use

Our platform employs various categories of cookies, each serving distinct functions in delivering gaming services. We use both session-based cookies that expire when you close your browser and persistent cookies that remain on your device for extended periods. The following list details the primary cookie categories utilised on our platform:

  • Essential Cookies – Required for platform functionality, login verification, and security protocols
  • Performance Cookies – Track user interactions and platform performance metrics
  • Analytics Cookies – Collect data about gaming patterns and user engagement statistics
  • Marketing Cookies – Enable targeted promotional content and advertising personalisation
  • Preference Cookies – Remember your gaming selections, language preferences, and account settings
  • Social Media Cookies – Facilitate sharing options and social integration features
  • Security Cookies – Monitor fraudulent activities and protect against unauthorised access
  • Advertising Cookies – Track campaign effectiveness and optimise marketing expenditures
  • Third-party Cookies – Allow partner services to provide integrated functionality
  • Consent Management Cookies – Record your cookie preferences and consent decisions

Purpose and Function of Cookies

Cookies enable our platform to deliver personalised gaming experiences while maintaining security standards. Essential cookies ensure that your account remains secure, your login credentials are protected, and your gaming sessions function smoothly. Performance cookies help us identify technical issues and optimise page loading speeds. Analytics cookies provide insights into which games attract users, peak gaming hours, and player retention patterns. This data allows us to improve our service offerings and enhance the overall user experience. Marketing cookies help us present relevant promotions based on your gaming history and preferences, while security cookies continuously monitor for suspicious activities that could indicate fraud or account compromise.

Third-Party Cookies and Partners

Our platform integrates with various third-party service providers who may set their own cookies on your device. These partners include payment processors, analytics providers, customer service platforms, and advertising networks. We carefully select our partners based on their privacy practices and compliance with Indian data protection standards. Third-party cookies enable features such as secure payment processing, live chat support, and comprehensive analytics reporting. However, third-party service providers maintain their own cookie policies, and we recommend reviewing their privacy documentation independently. We maintain agreements with all third parties ensuring they handle personal data responsibly and do not use information for purposes beyond those specified in our agreements.

Managing Your Cookie Preferences

We provide you with robust controls to manage how cookies are used on our platform. Upon your first visit, you encounter our cookie consent banner allowing you to accept all cookies, reject non-essential ones, or customise your preferences granularly. You can access detailed cookie settings through your account dashboard at any time and modify your preferences without penalty. Our preference centre displays exactly which cookies are active on your device, their purpose, and duration. You maintain the right to withdraw consent previously granted, though some essential cookies cannot be disabled as they are necessary for platform functionality. Changes to your cookie preferences take effect immediately upon confirmation.

Browser-Level Cookie Management

Beyond our platform’s built-in controls, you can manage cookies directly through your web browser settings. Most modern browsers provide cookie management interfaces allowing you to delete existing cookies and prevent future ones from being stored. The following guidance covers major browsers utilised in India:

  • Google Chrome – Access Settings, select Privacy and Security, then Cookie and other site data, and configure accordingly
  • Mozilla Firefox – Go to Preferences, Privacy and Security section, and manage cookie storage settings
  • Safari – Open Preferences, select Privacy tab, and adjust tracking prevention and cookie policies
  • Microsoft Edge – Access Settings, Privacy section, and configure cookie management options
  • Opera Browser – Navigate to Settings, Advanced, Privacy and Security to manage cookies

Data Retention and Cookie Duration

Different cookies remain active on your device for varying periods depending on their function. Session cookies typically expire when you close your browser, while persistent cookies may remain active for several months or years. Essential cookies are retained for as long as necessary to maintain platform security and account integrity. Analytics cookies generally persist for twelve to twenty-four months, allowing us to track long-term user behaviour patterns. Marketing cookies typically remain for thirty to ninety days, though this period may extend if you continue engaging with promotional content. We regularly review retention periods to ensure compliance with data minimisation principles and applicable Indian regulations.

Privacy Impact and Data Protection

Cookies facilitate personalisation but also raise legitimate privacy concerns. Our platform implements privacy-by-design principles, using cookies only for justified purposes and implementing technical safeguards to protect cookie data. We do not sell cookie-derived data to third parties without explicit consent. Encrypted connections protect cookie transmission, and our servers maintain secure protocols preventing unauthorised access. Personal information extracted from cookies is treated according to our comprehensive Privacy Policy, with all processing activities compliant with the Information Technology Act and applicable privacy standards in India. We employ data minimisation strategies, collecting only cookies necessary for stated purposes.

Compliance and Legal Basis

Our cookie implementation complies with Indian legal frameworks and international privacy standards. We maintain legitimate interests in using cookies to improve platform functionality, enhance user security, and deliver personalised services. Where cookies involve personal data processing, we ensure proper legal basis exists for such processing. Our cookie practices align with reasonable user expectations regarding website functionality. We provide transparent disclosure through this policy and our consent management system. Regular compliance audits ensure our practices remain aligned with evolving regulations. Users retain rights to lodge complaints with relevant data protection authorities regarding cookie-related concerns.

Updates to This Policy

Gaming technologies and regulatory requirements evolve continuously, necessitating periodic updates to this Cookie Policy. We reserve the right to modify cookie practices and this policy to reflect technological advancements, regulatory changes, and business developments. Significant changes will be communicated through prominent notices on our platform or via email notification to registered users. Continued use of our platform following policy modifications constitutes your acceptance of updated cookie practices. We recommend reviewing this policy periodically to remain informed about our current cookie usage. Users may contact our support team with questions regarding cookie practices or to request clarification on specific policies.

Contact Information

Should you have questions, concerns, or requests regarding our cookie practices, please contact our dedicated privacy and compliance team through the channels provided on our platform. We maintain accessible support services to address cookie-related inquiries and assist with preference management. Your feedback regarding our cookie policies contributes to continuous improvement of our transparency and privacy practices. We respond to all privacy-related inquiries within reasonable timeframes as required by applicable regulations. You may also reach out to regulatory authorities in India if you believe our cookie practices violate applicable privacy laws or your rights as an individual.